Leadership: Executive Leadership

After attending the University of Georgia, Tracy started her career in retail management where she managed several upscale stores in the region.  She has over a decade of customer service and management expertise including managing luxury multi-family apartment homes, condos, townhomes & homeowner’s associations.  Tracy was the 2014-2016 co-chair of the CAI-GA (Community Association Institute) Fundraising Committee and is still actively involved in this committee.  a dedicated UGA football fan.

Tracy joined CMA as a portfolio manager in 2005. Her talent was quickly identified, and she was promoted to Division Manager in 2008.  Tracy served in the Division Manager position until her promotion to a Director role in 2010.  Tracy has assisted with employee and client retention as well as setting the atmosphere for groundbreaking new markets within the southeast.

Tracy has several skills that contribute to the success of CMA, which are but not limited to monthly newsletters, manager new hire screening, division assignments, client & employee retention, company celebration organization, and property assignments.  Tracy has played a pivotal role in various capacities, contributing significantly to the growth and success of CMA.

Sean joined CMA in 2006 after being a 2-year onsite manager. He is from the Northeast, has spent time in Pennsylvania, New Jersey, and Virginia, and has been in Georgia since 2001. As the Director of Risk Management, Sean works closely with agents to ensure each association has proper insurance coverage. He also coordinates disaster recovery projects after a loss to ensure the insurance policy and association documents are followed. Sean focuses on preparing communities for natural and environmental disasters through preparedness plans. He has experience helping communities during and after emergencies as well as long-term reserve budgeting. Sean obtained his Professional Community Association Manager (PCAM) designation through the Community Association Institute (CAI) in 2012. In 2025, Sean obtained his Community Insurance & Risk Management Specialist (CIRMS) designation through CAI. He enjoys cycling and running.

Rhodes attended the University of Georgia where he graduated from the Terry College of Business with a BBA in risk management and insurance. After undergrad, he attended the Stetson School of Business at Mercer University to obtain his master’s in business administration.

Rhodes spent three years as a Community Association Manager before joining the CMA team as a portfolio Community Association Manager. Rhodes has management experience across multiple different association types in the Midtown, Vinings, Downtown, and Sandy Springs areas of Atlanta. This includes multiple onsite condominiums, including high-rise, mid-rise, and garden style, as well as homeowner and property owner associations.

While at CMA, Rhodes transitioned into the Insurance Claims Manager role where he has been since 2021. He assists managers in the handling of insurance property claims, association insurance renewals, and the risk department’s management training procedures.  Rhodes continues in that role while also performing the duties of the Vendor Relations Manager. In the latter role, Rhodes will be managing the CMA Preferred Vendor program and the VIVE vendor compliance program under the Risk Management department.  We look forward to Rhodes’ association management and risk management experience being a valuable asset to CMA, its clients, and its vendors.

Hasan Williams joined Community Management Associates in April 2025, bringing over a decade of hands-on IT support experience across enterprise and residential environments. Starting in desktop support and advancing through help desk roles, Hasan has built a strong track record in troubleshooting, endpoint management, and user support, serving both in-person and hybrid settings.

Hasan manages core IT systems, provides advanced support, handles user access, and streamlines internal communication and operations.

A self-starter and self-learner, Hasan has earned his Security+ and Network+ certifications through independent study. He views continuous improvement as a way of life and is passionate about learning new technologies to grow both personally and professionally.

Outside of work, Hasan values being a father above all else. He also enjoys composing music and day trading the futures market, outlets that reflect his balance of creativity, discipline, and strategic thinking.

Rob is a learning strategist and designer who has developed training and development programs for well-known brands such as Coca-Cola, FedEx, Ulta, and Nike. He excels in collaborating with leadership, subject matter experts, and clients to align business goals with impactful learning outcomes. His experience spans from the public school system to global corporations, and he has held leadership roles focused on creating effective and engaging learning experiences that meet both organizational objectives and learner aspirations.

A native of Georgia, Rob holds a master’s degree in Education and a bachelor’s degree in Graphic Design. In addition to his professional pursuits, he is also an artist and musician who enjoys reading and hiking in his free time.

Hollie has an extensive background in association management from association, multi-family, and residential real estate. Hollie joined CMA in 2005 as an onsite community association manager, later moved into the portfolio manager position, and was then promoted to Division Manager. Prior to joining CMA, she worked with Julian LeCraw and Company for seven years as a Senior Community Manager focusing on distressed multi-family communities. Hollie was responsible for overseeing a division of association managers along with managing her own portfolio into 2023. In 2023, Hollie joined the Professional & Organizational department team, where Hollie is integral to the training of newly hired managers and individual Board training sessions.

Hollie has obtained the PCAM (Professional Community Association Manager) designation, which is the highest designation that can be obtained in the industry. Hollie is a honorable veteran of the United States Army and a Georgia native.