ARC Committee Portal Training Session Recording – 09/26/22 2p
ARC Committee Members:
- Please review Owner How-Tos for those sections of the portal open to all owners.
- Please report any broken links below to your association manager.
ARC Committee Member Topical Tutorials:
Step-By-Step: The ARC Review and Decision Process
- The application will sit in the ‘ARC Review’ step awaiting response from the Board or ARC Committee until that group takes one of these steps in the portal:
- ARC Decision – Approved: Used when approval received “as submitted”
- Next step options would include:
- Approved: will automatically generate the approval letter, send email to the homeowner, and close the action item.
- Approved -Pending Inspection: only used for those communities that inspect upon completion. This will send an approval letter, email to homeowner, and sit in this step for 30 days.
- * Complete – Approved: Rarely used, will close the action item WITHOUT letter or email to homeowner
- Next step options would include:
- ARC Decision – Approved with Conditions: Used when approved with conditions or stipulations. NOTE: The conditions are added to the ‘Action Item Note’ to be inserted in the automatic email and letter.
- Next step options could include:
- Approved with Conditions: will automatically generate the approval letter, send email to the homeowner, and close the action item. NOTE: The conditions are added to the ‘Action Item Note’ to be inserted in the automatic email and letter.
- Approved -Pending Inspection: only used for those communities that inspect upon completion. This will send an approval letter, email to homeowner, and sit in this step for 30 days.
- * Complete – Approved: Rarely used, will close the action item WITHOUT letter or email to homeowner
- Next step options could include:
- ARC Decision – More info Needed: Used when the Board/Committee has responded that additional information is needed. The additional information needed should be added to the ‘Action Item Note’ to be inserted in the automatic email and letter.
- Next step option could include:
- Request More Information: an automatic email is sent to the homeowner asking for this additional information.
- NOTE: This is a closing step. When sending to this Step the Action Item will close, and only reopen if the Owner replies.
- Request More Information: an automatic email is sent to the homeowner asking for this additional information.
- Next step option could include:
- ARC Decision – Denied: Used when application is denied by Committee/Board. The reason for the denial should be added to the ‘Action Item Note’ to be inserted in the automatic email and letter.
- Next step options would include:
- * Denied Application: will automatically generate the disapproval letter, send email to the homeowner, and close the action item. . The reason for the denial should be added to the ‘Action Item Note’ to be inserted in the automatic email and letter.
- * Complete – Denied: Rarely used, will close the action item WITHOUT letter or email to homeowner
- Next step options would include:
- ARC Decision – Approved: Used when approval received “as submitted”
Now that you know how to step through an ARC request, be on the lookout for your first one to come through for review!