Portal How-To for ARC Committees

NOTE:  Vantaca Home has NOT updated the ARC functionality.  It is due to occur by the end of April 2024.

 

Owner Login

• Please review Owner How-Tos for those sections of the portal open to all owners.
• Please report any broken links below to your association manager.

ARC Committee Member Tutorials:

• ARC Committee: ARC Voting/Application Processing (Vantaca Updating April 2024!)
• ARC Committee: Owner ARC Request Submission
• CMA ARC Committee Portal Training Session Recording – 09/26/22 2p

Step-By-Step:  The ARC Review and Decision Process

• The application will sit in the ‘ARC Review’ step awaiting response from the reviewing group (Board or ARC Committee) until one of these steps is taken in the portal:
  • ARC Decision – Approved: Used when approval is granted “as submitted”
    • Next step options would include:
      • Approved: will generate and send the approval letter, email the homeowner, and close the action item.
      • Approved -Pending Inspection: only used for those communities that inspect modifications upon their completion. This will send the approval letter, email the homeowner, and sit in this step for 30 days.
      • * Complete – Approved: Rarely used, will close the action item WITHOUT letter or email to homeowner
  •  ARC Decision – Approved with Conditions: Used when approved with conditions or stipulations. NOTE: The conditions are added to the ‘Action Item Note’ which will be inserted into the email and letter.
    • Next step options could include:
      • Approved with Conditions: will generate and send the approval letter, email the homeowner, and close the action item. NOTE: The conditions are added to the ‘Action Item Note’ which will be inserted into the email and letter.
      • Approved -Pending Inspection: only used for those communities that inspect upon completion. This will send the approval letter, email the homeowner, and sit in this step for 30 days.
      • * Complete – Approved: Rarely used, will close the action item WITHOUT letter or email to homeowner
  •  ARC Decision – More info Needed: Used when the Board/Committee has responded that additional information is needed. The additional information needed should be added to the ‘Action Item Note’ which will be inserted into the email and letter.
    • Next step option could include:
      • Request More Information: an email is sent to the homeowner asking for this additional information.
        • NOTE: This is a closing step. When sending to this step, the Action Item will close and only reopen if the owner replies.
  •  ARC Decision – Denied: Used when an application is denied. The reason for the denial should be added to the ‘Action Item Note’ which will be inserted into the email and letter.
    • Next step options would include:
      • * Denied Application: will generate the denial letter, email the homeowner, and close the action item. . The reason for the denial should be added to the ‘Action Item Note’ which will be inserted into the email and letter.
      • * Complete – Denied: Rarely used, will close the action item WITHOUT letter or email to homeowner

Now that you know how to step through an ARC request, be on the lookout for them to come your way for review!