Experienced, capable, and licensed managers.
CMA has over 150 licensed community association managers. Our managers hold certifications and designations such as:
Association Management Specialist™ (AMS™)
Certified Manager of Community Associations (CMCA™)
Professional Community Association Manager (PCAM™)
Continually learning and staying ahead of the game.
Our recruiting practices stand out in the field of association management. We look outside the industry to locate quality employees with varied skill sets to help broaden our product offering and client satisfaction.
We hire individuals that are wired for success. Some of the past careers of our current employees include: a fireman, a volunteer sheriff, large retail upper management, marketing & sales professionals, former “dot.com” folks, TV personality for a landscaping TV show, airline management and many former association Board members. All of our employees bring a fresh perspective to our clients and services. Whether they are a seasoned veteran association manager or new to the industry, they bring with them years of proven management experience. CMA has a full time Training Coordinator that ensures our managers are trained on every aspect of association management. We invest in our people, procedures and technology to strive for continuous improvements within our company.
Another unique feature of our company is that our managers are assigned communities in the areas in which they live. We have found through the years that managers who can identify with the communities’ concerns have a greater stake in that of their success. This is one strategy which has allowed us to sustain controlled growth of our core business and maintain a low rate of turnover among our staff of managers and division managers.