Featured Ebook: 8 Biggest Mistakes Board Members Make & How to Avoid Them

October 3, 2025

Leading your community isn’t easy, especially when you’re keeping up with meetings, buzzwords, and best practices. While board members often put forth their best effort to succeed in their roles, sometimes they still make mistakes that can result in serious repercussions for themselves, the board, and the community.

At CMA, our teams have learned how to overcome even the most significant board member mistakes thanks to our decades of experience working with boards and becoming experts in the community management industry. Whether you’re new to the role or an established pro looking to gain a better understanding, we can help you discover how to avoid costly mistakes and become a more effective board member.

In our latest ebook, “8 Biggest Mistakes Board Members Make & How to Avoid Them,” leaders from throughout our various markets reveal the biggest mistakes they see board members make. Download your FREE copy now to see what they share, including this snippet:

Ineffectively communicating

Effective communication is one of the most important tools available to promote a positive and cooperative spirit. Board members must frequently communicate information, goals, progress, and outcomes to the membership. It’s crucial to educate residents about why a decision was made, explain the time and energy spent to review options, and listen to feedback. Regular and clear communication builds trust and prevents gossip from getting perceived as the truth.