Jennifer has more than 15 years diverse Human Resources experience. She is highly proficient in developing and implementing innovative recruitment and retention strategies, researching and implementing human resource information systems, developing employee policies and procedures, managing employee relations, developing competency frameworks, performance management and measurement systems, training and organizational development, compensation and benefits systems, and business process redesign. Prior to joining CMA, Jennifer worked in several industries to include healthcare, state government, military, and IT. She is originally from Indiana and holds a Bachelor of Science in Labor Studies with a concentration in Communications from Indiana University (Go Hoosiers!).
Jennifer Richard
Director of Human Resources
